Failure Is a Possibility
By definition, risk means the outcome may or may not go the
way you hope it will. A corollary to accepting risk is accepting the
possibility, and sometimes the reality, of failure. In small business
as in life, things don’t always work out as planned and hoped. I
can’t recall any successful entrepreneurs I know who haven’t had
at least a few business failures along the way. But they don’t dwell
on the failures. Rather, they look at them as bumps in the road
and unfortunate exceptions—and, in some cases, valuable learning
opportunities.
Some people, in fact, argue that a true entrepreneur is someone
not afraid to fail. The person who tries one business venture,
sees it fail, and then never tries again is hardly an entrepreneur.
The person who tries a venture, sees it fail, gets up, brushes himself
off, and asks, “How can I learn from this for next time?” is the
entrepreneur I’d bet on.
There will be disappointments. They may or may not be as
big as the failure of an entire venture, but you’ll have ideas that
don’t pan out, sales that are lost, advertising efforts that don’t
yield results, and more. This is the definition of risk: some things
work, some don’t. Capitalize on the winners and learn from the
failures.
Learn to Be Analytical and Objective
Much of the coursework in an MBA program involves learning
the various facets of modern business. Like other MBA students,
I studied marketing, accounting, finance, and general
management. By far the most important principle I learned, however,
was not the focus of any particular course. That principle
was the need to objectively think through and analyze business
problems and opportunities. There is little room in business
school or in business for wishful thinking or supposition. There
is room for judgment, even for gut feeling, but they need to be
objectively analyzed with full consideration of the known facts
and research. More important, there must be an overall business
objective—a framework for proceeding according to a clear and
stated direction. That framework can be to become a public company
within five years; in the world of lifestyle entrepreneurship, it can be to limit your work to 20 hours per week so you can write,
or ski, or spend more time with your family. Obviously, a company
with the former goal would make different decisions along
the way than a company with the latter goal. The point is that the
business direction would be set based on the chosen objectives,
and decisions along the way could be evaluated based on those
objectives.
Problems and opportunities need to be evaluated based on
their challenges and merits and their impact on the overall objectives
and purpose of the business. Though few business professors
would approve of, or even understand, the objectives of a
lifestyle business, such objectives are no less legitimate than more
traditional business objectives like going public or dominating a
niche. Though the ends may differ, lifestyle entrepreneurs must
apply the same objective analysis to their businesses that other
business managers do.
It is often helpful to clearly define a problem or opportunity
and list three or four different options for dealing with that problem
or opportunity. In this analytic way, the most appropriate option
for a given situation can be chosen, based on well thoughtout
criteria. For example, suppose you’re a self-employed computer
programmer accustomed to short-term projects that pay
$3,000 to $5,000. Then suppose you are asked by a company to
prepare a proposal for a contract that would involve on-site work
at seven different locations in the United States and Europe. The
job has to be completed in three months; it involves programming
in a language that you don’t know. The job would therefore
require at least one other programmer who knows that language.
The entire contract would be in the $30,000 to $50,000 range.
You define your four options as follows:
Pass on the job entirely.
Contact a larger programming company that you’ve
worked with in the past and make a deal to try to get the job for them with a commission for yourself as well as
some of the work.
Do the proposal as requested and be ready to hire the requisite
programmer at a moment’s notice; also be ready to
gear up for a job ten times the size of your normal jobs.
Try to persuade the company to work with you on the
parts you can readily handle and offer to assist them in
(but not take responsibility for) finding another programmer
for the parts you can’t handle.
Any one of these options is viable. However, if you were committed
to being a lifestyle entrepreneur with the business objective
of limiting your work-time commitments, the third option is
probably not your best one. On the other hand, if your aspiration
is to grow rapidly, the opportunity offered by option 3 could be
seen as your potential big break, so only the third option would
make sense.
Sometimes the outcome of an objective analysis of your business
needs runs counter to the objectives of your profession.
Following business school, I reentered the video production business.
By applying the analytical tools of business that I had
learned, a problem became apparent. Sometimes, the best decision
from a business perspective is not the best decision from a
video production perspective. It is invariably more economical to
get a job done in the least amount of time possible, because every
additional day taken to complete a job increases expenses and
lowers the profit margin. However, video production is partly an
art, and time constraints are therefore not well tolerated. Translation:
sometimes we had to make choices between an adequate
video that was profitable or an artistically superb video that was
less profitable.
Different people may have made different decisions in a circumstance
like this. There may be no universal right or wrong,
but in certain situations an objective analysis will yield a better
answer from a business perspective. To the extent that it’s reasonable, business decisions should be based on an objective analysis
of a situation and the available data as well as in keeping with
your overall objectives.
Email: info@walmartcom.net